We were buying from out of state, and she made it an easy and less stressful process for us. She is extremely knowledgeable of the neighborhoods in Indy as well as how VA loans work, and she kept in constant communication with us so we knew exactly what was going on. And for that we are so thankful! We are now enjoying living in our first house, and we are thankful to have had Luanna in helping us find our home! Luanna was incredible to work with! We were so nervous to buy out of state, but she made it an easy and less stressful process! She saw several houses with us in a short period of time, and she had a TON of knowledge about the neighborhoods we were interested in. She also had excellent communication, keeping us constantly in the loop and answering ALL of our questions. We feel so thankful and privileged to have had Luanna help find our home!
We were set up with her through Veterans United. She knew our area well, was quick with responses and follow-ups and even had her husband (also a realtor) do showings when she wasn't available for a particular day. Luanna made the experience from looking for homes to closing on the house we picked as effortlessly as I can imagine the stressful process can be. My wife and I would gladly work with her again at a moments notice. Her expertise, warm personality and drive made her a pleasure to do business with.
She was very honest when dealing with what to expect during every "phase" of the home-buying process. She never over/under sold or promised anything. Luanna handled every task in a timely and efficient manner. One of the most helpful and positive traits of her work ethic, was her availability. She was available every time we needed something. Whether it was a viewing, or just to ask a simple question, Luanna had us covered."